Large Users Hope for Broader Adoption of Usability Standard
Usability reporting for software products would put a new emphisis on UI ...
"Badly designed software is costing businesses millions of dollars annually because it's difficult to use, requires extensive training and support, and is so frustrating that many end users underutilize applications, say IT officials at companies such as The Boeing Co. and Fidelity Investments.
Despite those problems, most CIOs remain unaware of a 3-year-old standard designed to help IT managers compare the usability of software products, Boeing's Keith Butler and Fidelity's Thomas Tullis both said last week.
But they and others believe that will change once the guidelines for reporting usability test results are approved as a worldwide standard by the International Standards Organization in Geneva. The ISO's technology standards committee voted late last month to accept the standard, which is known as the Common Industry Format for Usability Test Reports, or CIF.
CIOs and other IT executives need to ask vendors for CIF-compliant reports as part of their requests for proposals on software contracts, according to participants in the standards initiative." continued ... (Via Computerworld)
"Badly designed software is costing businesses millions of dollars annually because it's difficult to use, requires extensive training and support, and is so frustrating that many end users underutilize applications, say IT officials at companies such as The Boeing Co. and Fidelity Investments.
Despite those problems, most CIOs remain unaware of a 3-year-old standard designed to help IT managers compare the usability of software products, Boeing's Keith Butler and Fidelity's Thomas Tullis both said last week.
But they and others believe that will change once the guidelines for reporting usability test results are approved as a worldwide standard by the International Standards Organization in Geneva. The ISO's technology standards committee voted late last month to accept the standard, which is known as the Common Industry Format for Usability Test Reports, or CIF.
CIOs and other IT executives need to ask vendors for CIF-compliant reports as part of their requests for proposals on software contracts, according to participants in the standards initiative." continued ... (Via Computerworld)
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