Monday, September 19, 2005

Forms vs. Applications

A good artcle on when to use or not use forms. Good real-world examples ...

"Once an online form goes beyond two screenfulls, it's often a sign that the underlying functionality is better supported by an application, which offers a more interactive user experience.

Forms are rarely the best metaphor for complex interactions with computers. Most big companies, however, have a legacy of paper forms. As a result, their intranets are littered with online forms that attempt to meet needs that are often better served by real applications with a real dialogue flow and more of a full-fledged GUI.

We recently got a call from someone who wanted a usability review of a single intranet form. I usually don't like giving feedback on a single page because the project overhead becomes too large and usability insights tend to be too narrow because you lack the context of, say, a full website or a targeted intranet area. In this case, the request came from within a highly respected company that's been a good client of ours, so we owed them extra service and agreed to take on their form. Good we did, because this single form turned out to be a goldmine of usability issues: our final report contained twenty-seven recommendations."   continued ...   (Via Alertbox)

Radio Buttons - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Limited number of radio buttons.

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