Find out what your customer really needs from your website
You need to know what the user needs to have good usability ...
"If there is one reason—more than any other—why a website fails, it is because it doesn’t understand its customers.
Thanks to everyone who recently completed the survey of web manager headings. Out of 50 headings, the number-one heading, with 17 percent of people voting for it, was:
“Find out what your customer really needs from your website”
Stating the obvious? If the obvious was obvious, everyone would be doing it. We live in a world of mirrors and opposites. What is clear is not clear, what is obvious is not obvious." continued ... (Via Gerry McGovern)
"If there is one reason—more than any other—why a website fails, it is because it doesn’t understand its customers.
Thanks to everyone who recently completed the survey of web manager headings. Out of 50 headings, the number-one heading, with 17 percent of people voting for it, was:
“Find out what your customer really needs from your website”
Stating the obvious? If the obvious was obvious, everyone would be doing it. We live in a world of mirrors and opposites. What is clear is not clear, what is obvious is not obvious." continued ... (Via Gerry McGovern)
Department of Energy.
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