Wednesday, January 18, 2006

iTunes, Netflix, and the Paradox of Recommendations

The Catch-22 of suggesting new music while trying to maintain customer privacy...

"The developers of Apple’s iTunes music system caused an uproar recently when it was discovered that one of the music player’s new features, the MiniStore, sends personal information back to the Music Store itself.

If you use iTunes and have upgraded since January 10th, you may have noticed the new feature yourself located at the bottom of your application. The MiniStore feature provides a small version of the Music Store that shows up when you’re browsing music from your own library. If you click on a Van Morrison ditty, the MiniStore feature (below: in light blue) will show links to the latest Van Morrison albums as well as recommendations from the iTunes Music Store."   continued ...   (Via UIE Brain Sparks)

Paradox of recommendations - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Paradox of recommendations

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