Thursday, March 23, 2006

Two Simple Post-Test Questions

Asking the right questions ...

"Sometimes you do things for so long that you forget you do them at all…

This week, I was reminded of a practice we conduct at the conclusion of a usability test. After the participant(s) have finished with their tasks and filled out whatever paperwork we give them to subjectively rate the design, our test facilitator will ask two questions:

- What are two things about the design that you really liked?
followed by

- What are two things about the design that you didn’t like?"   continued ...   (Via UIE Brain Sparks)

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