Tuesday, March 21, 2006

Usability Stockholm Syndrome

Defining a "standard usability test" in Office 2007 ...

"One of the many ways we test designs with real people is through usability testing. Although in Office 2007 we've greatly expanded the range, scope, and types of testing we've done to include everything from remote testing to extremely early deployments to longitudinal studies, we still do our share of standard usability tests.

What is a standard usability test? Well, normally it works like this: a test subject drives to Microsoft and comes into our labs. The usability engineer responsible for the test greets them, answers any questions they might have, and then sits them in front of a computer which is running the software or prototype being evaluated. The usability engineer runs the test from an adjoining room, while the designers and program managers responsible for the feature being tested either watch in person or from their offices via a video feed."   continued ...   (Via Jensen Harris)


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