Wednesday, March 22, 2006

User Experience: What? So what? Now what?

The elements and focus of user experience ...

"In the most recent issue of UPA's User Experience magazine (Volume 5, Number 1), editor Aaron Marcus talks about user experience as a phrase that is catching on.

Key objectives always seem to focus on the big three: usability, usefulness, and appeal (or desire, delight, or other approved words of emotional rapport). Key concerns revolve around including all possible stakeholders; merging design with business and marketing, not just engineering; showing return-on-investment (ROI) value; valuing stortelling and story "selling"; and looking for very innovative or radically creative or disruptive (in a good sense) solutions.

He creates the term "naughty-oughties" to describe the emotional and ethical concerns."   continued ...   (Via UXnet Blog)

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