Tuesday, April 25, 2006

How Much Effort Does It Take to Create a Great User Experience?

On creating a great UX...

"Blending Project Management and User Experience

How much money does it take to move a project from inception to completion? How do you fully consider the total cost of ownership? How do you know how much time to spend on usability and requirements?

These are challenging questions for the most battle hardened project managers. Not surprisingly, most project leaders have a potpourri of answers and solutions. We all have our own project heuristics based on our education, skills, and experiences.

But I still wonder, why don’t we estimate project effort with respect to what our customers will experience? The answer is pretty simple. We don’t have the right tools. To my knowledge, no one has explained how to do the estimate. Further, if it has been explained, I’m going to go out on a limb. The explanation is not simultaneously simple and rigorous.
The purpose of this article is to provide you with a way to measure the level of effort required to successfully complete a project in respect to user experience. This is a powerful merging of project management, user experience, requirements and best practices. And, it is simple enough for a little monkey to use. More accurately, it is simple enough for me to use.

The Nature of Effort and Output

In simplistic terms, to complete a project you need to expend effort. Effort is measured as time, energy, money, or person hours. The idea is that you expend effort and you get results.
Nearly everyone would agree that you want to minimize effort and maximize output. Further, you want to employ the right resources to get the best output. "Spend a dime, get a million dollar product." You might call this return on investment, but that might be a stretch. It doesn’t matter too much. No need to get hung up on the semantics here"   continued ...   (Via Apogee)

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