Thursday, July 13, 2006

Computers Can Do That? (Real People Study, Part 4)

More lessons learned from real world usability studies...

"This is the fourth in a series of entries where I will share with you some of the lessons we learned by following a group of typical Office users for eight months while they used Office 2007 Beta 1 to perform their everyday work.

Last time, I discussed how we used information gathered through extended observation to make changes to the product that address usability issues we normally wouldn't have found until we shipped the product and would have had to put off fixing until the next version. Today, I would like to share with you how we used the extended usage study to determine whether or not we achieved our design goals for the Office 2007 UI.

One of the primary design goals for Office 2007 UI was to help people discover more of the features that would help them get work done more easily, but that they simply can't find or don't realize exist in Office."   continued ...   (Via Jensen Harris)

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