Tuesday, July 18, 2006

More airports try to keep drivers out of the loop

Embracing user behavior at airports...

"It's a familiar drill. You wait until the last minute before leaving the house for the airport to pick up an arriving friend or family member, to minimize the wait.

But unless you're lucky, airport police will have to shoo you away from the terminal door a time or two, the result of tighter post-9/11 security. So you drive the airport loop until the traveler arrives.

That, of course, was before airports discovered cellphone lots — free parking areas where the people picking up fliers can simply await the "I'm ready" call from the arriving traveler.

In less than two years, cellphone lots have gone from nearly non-existent to commonplace. Almost half of the 50 largest domestic airports now features such lots.

Chicago O'Hare and Washington Dulles have recently opened cell lots. Phoenix is considering building one more. Orlando plans to build one later this year."   continued ...   (Via USA Today)



 Embracing user behavior- User Interface Design, Human Computer Interaction (HCI), Ergonomics

Embracing user behavior

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