Tuesday, September 26, 2006

Ease-of-use should not mean neuter-the-software

Problems when designing UI's for new users ...

"Is our heart in the right place but our execution flawed when we neuter a product in the name of newbie-friendliness? In the push to make programs "so simple even your [mom/kid/dog] could use it", there are a lot of dumb products out there. Or rather, dumbed-down products. It's like we're throwing the power baby out with the poor UI bathwater. But if we want passionate users, ease-of-use should NOT be the Big Design Goal. Good usability is the enabler for what we (users) really want--more superpowers.

Ease of Use - Usability, User Interface Design

Ease of Use

We want to do things. Cooler things. Advanced things. More creative things. We don't want to be better at using the tool, we want to be better at doing whatever it is the tool supports! Usually when we talk about this it's-not-about-being-better-at-the-tool thing, we're coming from the perspective of what and how we teach our users. This post, however, is about the software, product, web site, service, itself.

Take a look at this chart, and ask yourself how you'd describe the two boxes with question marks. We know the bottom right quadrant is awesome, and in the top left, there be dragons. But what of the top right? What of the bottom left? Think about it for a moment before you continue (or before you, as most of you will do, skip to the next graphic;)"    (Continued via Creating Passionate Users)    [Usability Resources]

Power vs. Ease of Use - Usability, User Interface Design

Power vs. Ease of Use


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