Wednesday, November 22, 2006

Can We Use Consumer Power to Make Good Design Count?

The danger of usability in isolation to good design ...

"How do we make Good Design so important to companies that they ensure that it is a component part of the product or service they are taking to market?

Part of the fallout from World Usability Day was a question raised by Jared Spool - Is World Usability Day Harmful for Practitioners? Part of this question was the relationship between design and usability and the importance of promoting good design and not alienating the business who might engage us to help them create good design.

In a subsequent comment conversation I got to wondering, again, about what we can do to make good design more of a priority. How can we change business processes and product development cycles so that rather than design being an afterthought, the quest for good design moves up the food chain and becomes more of an imperative, a requirement than a potential differentiator.

Jared is concerned that the focus on usability (which in isolation from design, does tend to take an almost disciplinarian approach to how things work) has the potential to alienate companies who might otherwise be inspired to engage with good design practices.

I think he has a point… for a moment I’d forgotten that for some, usability DOES exist in isolation from design (where people specialise in finding things that are broken and rousing on the designers who designed it that way)."    (Continued via disambiguity)    [Usability Resources]

Teapot Designs - Usability, User Interface Design

Teapot Designs

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