Friday, November 17, 2006

World Usability Day surpasses 2005

Why some people are not happy with World Usability Day ...

"This week's World Usability Day involved more people in more events in more countries than the inaugural Day last year.

It's official: There were 218 events in 40 countries.. (Last year saw 115 events in 35 countries).

But not everyone has greeted WUD with open arms. Jared Spool of UIE, ever controversial, has published a cool response to the exertions of others: "World Usability Day: Is It Harmful to Usability Practitioners?"

To cite a core section: '“Usability” doesn’t improve the world. In fact, it doesn’t change a thing. Today’s usability practice is about measurement and evaluation. Can we determine how usable something is? Can we determine where frustration comes from? Can we determine when we’ve delighted a user (and how to do that again)? These are important things to know, but knowing them, by themselves, doesn’t change designs for the better.

'It’s the practice of design where the change comes from. But World Usability Day doesn’t really talk about designing. (In the World Usability Day charter, which they encourage you to sign, the word design only shows up once as a verb. It shows up twice as a noun: poor design and bad design. Apparently, there’s no other type of design.)"    (Continued via Usability News)    [Usability Resources]

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