Friday, December 15, 2006

The Challenge of Dashboards and Portals

Using building blocks to develop dashboards and portals ...

"Executive Dashboards present an interesting array of design challenges ranging in all areas of user experience. Take your pick from a list that includes information and interaction design as well as information architecture. Add to that the business of creating information architecture that can provide a structure for growth and evolution. These challenges will be addressed in a six-part series over the next few months. The first article looks at problems facing dashboards which can be addressed by using a system of components that fit together to form a whole. Much like IKEA uses interchangeable islands, counters, and cupboards to create a custom kitchen, by using a system of tiles, it is possible to create an executive dashboard that effectively serves all its users.

The executive dashboard is a portal that combines business intelligence systems and browser-based applications to summarize the status of a complex enterprise for senior decision-makers. Like all portals, dashboards integrate a variety of content and functionality. Integration lowers the acquisition costs of finding items from multiple sources. It also increases the value of each individual tool and content asset through grouping to help decision-making and understanding.

But integration may also emphasize the differing, and sometimes conflicting, origins of the content, highlighting differences in the contexts, forms, and behaviors of dashboard offerings. The challenge is to create an effective user experience unifying these variations into a cohesive whole while preserving the meaning and identity of the individual assets. These challenges exist in all areas of user experience, from information design and interaction design to information architecture. Establishing sound information architecture capable of providing a consistent structure for growth and evolution for dashboards is particularly challenging."    (Continued via Boxes and Arrows)    [Usability Resources]

Tile Library - Usability, User Interface Design

Tile Library

0 Comments:

Post a Comment

<< Home

<< Home
.