Tuesday, February 27, 2007

Most Business Tech Pros Wary About Web 2.0 Tools In Business

Business slow to adopt Web 2.0 ...

"For all the mind-numbing buzz about Web. 2.0, most business collaboration and information sharing remains mired in endless e-mail strings and scheduled conference calls. More than half of business technology pros surveyed by InformationWeek are either skeptical about tools such as blogs, wikis, and online social networks, or they're willing but wary of adopting them. What gives?

The usual impediments. Business technologists are concerned about security, return on investment, and their staffs' skill in implementing and integrating new Web tools. "This group has been burned by being on the leading edge of technology," says Michael Scott, director of corporate and health care applications at Sierra Health, a managed care provider in Las Vegas. Four years haven't erased Scott's memory of a failed interactive voice-response system. Still, he says, doctors complain daily about how difficult it is to collaborate, so it's time to think about how Web 2.0 and advanced IP communications fit into the business.

Despite the risks and problems, a solid minority of the 250 business technology pros surveyed by InformationWeek are behind this IT strategy push that has come to be known as Enterprise 2.0 (even if the overplayed 2.0 terminology makes some people wince). Nearly a third, 32%, describe their Web 2.0 strategies as fully engaged, our survey finds.

Reticent companies ignore the movement at the peril of their competitiveness. Within a few years, rich, collaborative software platforms that include a slate of technologies like wikis, blogs, integrated search, and unified communications will be the norm. Employees will expect to work that way, and it'll be up to IT to solve the still significant problems and deliver."    (Continued via InformationWeek)    [Usability Resources]

Web 2.0 - Usability, User Interface Design

Web 2.0

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