Monday, April 02, 2007

Software as a Service - The Future of Software Apps

SaaS usability and user experience ...

"The word ‘service’ is increasingly becoming a bit of a buzz word, encompassing anything from SOA (Service-Oriented Architecture) to SaaS (Software as a Service). I think this is part of the increasing trend towards providing users (SaaS) and developers (SOA) with the ability to access just the information they require on demand and is an extension of the Web 2.0 movement.

It may very well lead to software being fragmented into it’s component parts, and being made available to users to syndicate and mashup - allowing new and interesting apps to emerge tailored to precisely the user’s requirements (more on this later). This is *really* important for business to consider, research firm Gartner forecasts that by 2011, 25% of new business apps will be delivered via SaaS, a jump from 5% in 2005.

SaaS allows users to access fully functioned software on the web through their browser without having to download anything (webmail is a great example of SaaS as opposed to a client side app like Outlook or Eudora). Users now have the ability to access software on a pay-as-you-use basis, giving the advantage that the application software can be upgraded on the fly without having to physically distribute it on a disc. This is an extension of the Beta zeitgeist that we see in Web 2.0 websites extended to full blown online apps (Rich Internet Applications or RIA’s).

A virtue of this is that any work that takes place on a SaaS app can be accessed anywhere at anytime (as long as the user is connected to the Internet). If you think about webmail, it allows you to access your email from any machine without having to worry about the platform or location. This metaphor can be extended to the new generation of SaaS apps that imitate the Office application suite.

For instance:

• ThinkFree and
• Zoho"    (Continued via Chris Khalil’s Musings)    [Usability Resources]


Blogger Javier Marti said...

I am Javier, the founder of, the fastest growing community of amateur writers writing about The Future of everything. We would like to invite you to join us and write an article on the website, perhaps "The future of soft. applications" there or on anything you are passionate about...
It is up to you, you choose the subject.
You would get a link back when you link to your own article, if you wish.
(You can even re-use some of your already published material, in the last part of the article, "your view and comments". That would save you time and still be interesting for readers.)
And yes, I know you may not have the time. Theoretically, none of us do...;)

Failing that, if you like the project and you can help us spread the word -even if you don't write- it would be great.
Since we are starting, any help is appreciated.

By making this valuable information available online for free, I truly believe we are helping to make the world a better place.
And you could do your bit for the world too, by sharing what you know, as we already do.

Please let us know if you link or mention us, so we can link you back too if you wish.
You can even use our valuable articles on your websites, provided that you link back. Any better offer than that?! :)

Look forward to hearing from you or reading your interesting article at Trendirama!

Best regards
Javier Marti

6:46 PM  
Blogger Usernomics said...

Hello Javier,

I don’t think that I would be the right person to write articles. However, if you publish an article relevant to Usability or User Interface Design, I will be happy to run it in Usability In The News.

Let me know when you have a relevant article along with the link to it.

Best Regards,

12:33 PM  

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