Wednesday, August 22, 2007

Five Survival Techniques for Creating Usable Products

Imagine the following scenario.

Your development team is tasked with creating a touch screen interface for a computerized order-taking kiosk at El Gato Loco, a chain of fast food Mexican Restaurants. The restaurant plans to place these kiosks in the lobby of each restaurant in the hopes of processing more food orders during the busiest periods, the lunch and dinner rushes. Your kiosk users, the restaurant customers, will interact with the kiosk to pick their food items from the menu and to submit their orders.

How long do you think it would it take your development team to design the kiosk? How long before you started usability testing the product?
Product Usability Survival Techniques

The above scenario is the foundation for a half-day exercise in User Interface Engineering's course, "Product Usability: Survival Techniques." You might be surprised to learn that more than 2,000 developers who attended the class created the front-end design for the electronic kiosk interface in just a few hours. They also started testing the design with users in less than a day!

This design exercise does an excellent job of demonstrating several usability tips and techniques we've found to be crucial to a development team's success.


1. Take Advantage of Paper Prototypes
2. Have a holistic view of the development team
3. View users as an integral member of the development team
4. Identify usability problems early
5. Reduce Implementation Time"    (Continued via UIE)    [Usability Resources]

Four Stages of Prototype Development - Usability, User Interface Design

Four Stages of Prototype Development


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