Wednesday, October 03, 2007

Interview-Based Tasks for Usability Testing

Podcast interview on interview-based usability testing ...

"This week, Christine Perfetti asked me about one of UIE’s most popular usability testing techniques, Interview-based Tasks. A couple of years ago, I wrote an introductory article about interview-based tasks, and we’ve been getting questions about the technique ever since.

In usability tests where we incorporate interview-based tasks, the participants interests are discovered, not assigned. Unlike traditional task design methods, the test facilitator and participant negotiate the tasks during the tests, instead of proceeding down a list of predefined tasks. Because each task is drawn from the experience and interest of each participant, no two participants perform exactly the same tasks. In this podcast, Christine and I discuss:

» How interview-based tasks successfully engage users
» How to create interview-based tasks
» Why User Interface Engineering’s researchers moved away from traditional task design
» How to recruit users with this technique
» How to combine interview-based tasks with other types of tasks
» Where to learn more about task design: The excellent book by Ginny Redish and JoAnn Hackos, User and Task Analysis for Interface Design"    (Continued via UIE Brain Sparks)    [Usability Resources]


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