Saturday, January 12, 2008

Samsung on the future of electronic devices

UX issues in future mobile design ...

"A few weeks ago, I published a summary of a talk given by Donghoon Chang, vice president of Samsung’s Mobile User Experience Design Group, at the recent Mobile HCI conference in Singapore.

The summary was originally published in Italian on the website of the Italian innovation supplement Nova by Prof. Luca Chittaro.

Today Chittaro published the second part of his summary, which you find translated below:

“The second part of the talk dealt with a number of specific user experience design issues that Chang considers crucial in our relation with future electronic devices, be they mobile or not:

* Content portability. Users who buy or own digital content (photographs, songs, videos, etc.) have to be able to move these contents between the various electronic devices they own (TV, MP3 player, computer, telephone, home stereo, etc.) At the moment users are - incorrectly - assumed to delve themselves into complex technical issues and to burden themselves with the translation and the transfer of contents between various devices. Even worse is when companies are deliberately trying to limit the portability of contents, by restricting them to a specific platform. The industry should however aim to create integration between products: e.g. when I have a song on a USB key or on an MP3 player, I should be able to listen to it also on my computer, my phone, my home stereo, without having to buy other things, to master technical issues regarding formats and conversions, or to carry out complex actions that make me waist time. This topic is strongly connected with the new concept of migratory interfaces.

* Adaptability of the interface, to allow for a personalisation of the experience. Here he shows the example of Samsung’s uGo interface for mobile phones (developed jointly with Adobe), an adaptive user interface that automatically responds to the user’s environments. The main screen displays a landmark picture that changes based on where you are and what time of day it is, with added graphics and animation alerting you of your mobile phone status (battery charge, missed calls, etc.). For example, the battery charge is displayed by an air balloon in the photo that high up in the sky when the battery is full, but increasingly closer to the ground when the battery starts running out."    (Continued via Putting people first)    [Usability Resources]

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