Wednesday, July 23, 2008

Designing a Different Kind of Intranet: An Intranet for a UX Team

A UX team's intranet ...

"Most of us who are working as part of a design team in a services company, a product company, or even a design boutique have to live with a generic intranet. In this article, I’ll describe how to leverage your company’s intranet and how to build a community around an intranet for a UX team.
Exactly Who Are We Designing an Intranet For?

Depending on the services a multidisciplinary UX team provides, it might comprise interaction designers, information architects, visual interface designers, graphic designers, Web analysts, ethnographers, usability professionals, copy writers, technical writers, instructional designers, prototypers, and developers. In addition to the UX team itself, others who might be target users for the UX intranet include business development people and, via an extranet, your clients. Typically, you would give your clients access to only certain parts of the intranet.
What Are Our Objectives?

Apart from the usual productivity tools and information resources that constitute a successful intranet, a UX team’s intranet must also achieve the following objectives:

* building an online community
* offering effective tools for collaborative knowledge management
* showcasing a UX team’s portfolio—keeping the creative juices flowing within the team and giving Business Development fodder on a regular basis
* building client relationships by leveraging the team as a brand and cross-selling the team’s services
* offering project management tools

Figure 1 provides an overview of a UX team’s intranet."    (Continued via UXmatters, Anirban Basu Mallik)    [Usability Resources]

A UX team’s intranet. - Usability, User Interface Design

A UX team’s intranet.

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