Sunday, November 02, 2008

Users Fix Parking Ticket Machine Interface Themselves

Users do what experts should have done ...

"And once again it's a parking ticket machine that drives users nuts (see another one here). And this time to the extent that they've taken their fate into their own hands and added some 'customized' labels to the device. I think we can add parking ticket machines to the category of 'things that always suck', that also includes office telephones, and presentation equipment in meeting rooms. I do hope that the designers saw the 'modification' that users made, because it shows them that really anyone can make a better design than they did..."    (Continued via the product usability weblog)    [Usability Resources]

User Corrected Machine - Usability, User Interface Design

User Corrected Machine


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